Find out what is below the membrane
The visible membrane does not show every layer below it. Insulation, cover boards, earlier roof layers and the deck influence how a repair or new covering can be attached. Water can also travel beneath the surface before becoming visible indoors.
A commercial assessment should establish the existing system and the extent of the concern, with further moisture investigation or opening discussed where needed. Covering a wet or unstable assembly leaves a problem beneath the new work. A surface that appears intact is not, by itself, proof that the roof qualifies for a recover or coating.